At pk92r, your privacy is not a formality — it is a core operating principle. This Privacy Policy explains in plain terms what personal data we collect from Pakistani players, why we collect it, how it is stored and secured, who it may be shared with, and the rights you hold over your own information. Please read it carefully before registering a pk92r account.
Our Commitment
These six principles summarise how pk92r approaches the handling of your personal data. The full policy below provides the complete legal detail behind each commitment.
pk92r collects only the personal data genuinely required to operate your account, process PKR transactions, and meet our regulatory KYC obligations. We do not harvest data beyond what is necessary.
All personal data and financial information on the pk92r platform is stored using industry-standard AES-256 encryption at rest, and transmitted exclusively over 256-bit SSL/TLS-secured connections.
pk92r does not sell, rent, or trade your personal information to third-party marketers or data brokers under any circumstances. Your data is used exclusively to operate and improve your pk92r experience.
pk92r provides you with access, correction, and deletion rights over your personal data. You can update your contact details directly from your account dashboard and submit data requests via our support team.
Where sharing with third parties is necessary — such as payment processors like JazzCash and EasyPaisa, or regulatory authorities — it occurs only to the extent required and under appropriate data protection obligations.
pk92r retains your personal data only for as long as required by our operating licence conditions and applicable law. Once the retention period expires, data is securely deleted or anonymised.
Effective January 2026
For the purposes of this Privacy Policy, pk92r acts as the data controller in respect of personal data collected through the pk92r platform at pk92r.net. As data controller, pk92r is responsible for determining the purposes and means by which your personal data is processed and for ensuring that such processing is carried out lawfully, fairly, and transparently.
All enquiries relating to this Privacy Policy, or to the exercise of your data rights, should be directed to the pk92r Data Protection contact at [email protected]. pk92r will acknowledge all privacy-related requests within 5 business days and aim to resolve them within 30 days.
Scope: This Privacy Policy applies to all personal data collected via the pk92r website, mobile interface, and any associated communications channels including support interactions. It applies to all registered players and visitors to the Platform, regardless of their location within Pakistan.
pk92r collects personal data across several categories depending on the nature of your interaction with the Platform. The table below sets out the main categories of personal data collected, with examples of specific data points within each category.
| Category | Examples | Collection Point |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC number, photograph (for KYC) | Registration & KYC verification |
| Contact Data | Pakistani mobile number, email address, city of residence | Registration form |
| Financial Data | JazzCash / EasyPaisa wallet number, bank account details (IBAN for withdrawals), transaction history | Deposit & withdrawal processing |
| Technical Data | IP address, device type, browser type and version, operating system, session tokens | Automatic collection during platform use |
| Usage Data | Pages visited, games played, bet history, session duration, feature interactions | Platform analytics |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions | Customer support interactions |
| Responsible Gaming Data | Self-exclusion requests, deposit limit settings, cooling-off activations | Responsible gaming dashboard |
The majority of personal data held by pk92r is information you actively provide during the registration process, KYC verification, payment setup, and communications with support. Providing accurate and complete information at registration is a condition of using the pk92r platform, as detailed in our Terms & Conditions.
When you access the pk92r platform, certain technical and usage data is collected automatically through server logs, cookies, and analytics tools. This data helps pk92r maintain platform security, detect fraudulent activity, and improve the player experience. It does not identify you personally in isolation but may be combined with other data to create a more complete picture of your platform activity.
pk92r processes your personal data only for legitimate, specific purposes directly connected to the operation of the Platform and our obligations to you as a player. We do not use your data for purposes unrelated to the provision of gaming services.
pk92r processes your personal data on one or more of the following legal bases, depending on the specific processing activity:
Where pk92r relies on legitimate interests as a basis for processing, we conduct a balancing assessment to ensure the processing does not disproportionately affect your privacy rights. You may request information about these assessments by contacting [email protected].
pk92r uses cookies and similar tracking technologies on the Platform for the purposes of session management, security, analytics, and the optional delivery of personalised content. The following categories of cookies are used:
These cookies are essential for the pk92r platform to function. They manage your authenticated session, maintain your account login state, and enable core security features such as CSRF protection. These cookies cannot be disabled without preventing you from using the Platform.
pk92r uses analytics tools to understand how players navigate the platform, which features are most frequently used, and where technical issues arise. This data is collected in aggregated, anonymised form and is used exclusively for internal product improvement purposes. You may opt out of analytical cookies via the cookie preference panel accessible from the Platform footer.
Functional cookies remember your preferences — such as language settings, game lobby filters, and responsible gaming limits — to provide a more consistent experience across sessions. These cookies do not track your activity outside the pk92r platform.
You may review and adjust your cookie preferences at any time. Most modern browsers also provide controls to manage, block, or delete cookies at the browser level. Note that disabling strictly necessary cookies will prevent you from accessing your pk92r account. For more detail on individual cookies used, please refer to the cookie information panel on the Platform.
pk92r does not sell personal data. We share your data with third parties only where strictly necessary for one of the following purposes, and only to the minimum extent required for that purpose:
All third-party processors engaged by pk92r are subject to data processing agreements requiring them to implement appropriate security measures and process data solely for the purposes specified by pk92r.
The pk92r platform is operated under an international gaming licence, and certain technical infrastructure and service providers may be located outside Pakistan. Where personal data is transferred internationally — including to payment processors, game providers, or cloud infrastructure providers operating in other jurisdictions — pk92r ensures that appropriate safeguards are in place to protect your data.
Such safeguards include standard contractual clauses, data processing agreements with mandatory security standards, and, where applicable, transfers to jurisdictions recognised as providing an adequate level of data protection. pk92r does not transfer personal data to jurisdictions lacking adequate protection without implementing compensating contractual safeguards.
pk92r implements a layered security architecture to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. Key security measures in place include:
Your Responsibility: While pk92r takes extensive measures to protect your data server-side, the security of your pk92r account also depends on your maintaining a strong, unique password and keeping your login credentials confidential. Enable 2FA from your account security settings for an additional layer of protection.
pk92r retains personal data for the periods set out below. Retention periods are determined by the nature of the data, the purpose for which it was collected, and the requirements of our operating licence and applicable law.
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years post-closure | Regulatory / AML compliance |
| Financial Transaction Records | 7 years from transaction date | Financial record-keeping obligations |
| KYC Documents (CNIC copies) | 5 years post-account closure | AML / licence requirements |
| Betting & Gaming History | 5 years from session date | Dispute resolution / regulatory |
| Support Communications | 3 years from last interaction | Legitimate interests / complaints |
| Technical / Log Data | 13 months | Security monitoring |
| Marketing Preferences | Until opt-out or account closure | Consent |
Following the expiry of the applicable retention period, personal data is securely deleted from pk92r's systems or irreversibly anonymised such that it can no longer be linked to an identifiable individual. Anonymised aggregate data may be retained indefinitely for statistical and product analysis purposes.
As a pk92r player, you hold meaningful rights over the personal data we hold about you. These rights are described below. To exercise any of these rights, contact pk92r at [email protected] with your account details and a description of your request. pk92r will respond within 30 days.
Some rights are subject to conditions and may be limited where, for example, data must be retained to comply with our legal obligations as a licensed gaming operator. pk92r will always explain the reason if we are unable to fulfil a rights request in full.
pk92r may send you promotional communications — including information about bonuses, new games, cricket betting markets, seasonal promotions, and platform updates — where you have provided consent to receive such communications at registration or at a subsequent point in your player journey.
You may withdraw consent for marketing communications at any time by:
Withdrawal of marketing consent does not affect the lawfulness of processing prior to the withdrawal, nor does it prevent pk92r from sending transactional communications — such as deposit confirmations, withdrawal notifications, account security alerts, or mandatory regulatory communications — which are not marketing in nature and are required for the operation of your account.
Note that players who have self-excluded under the pk92r Responsible Gaming policy are automatically removed from all marketing lists and will not receive promotional communications for the duration of their exclusion period.
The pk92r platform is strictly restricted to individuals aged 21 and above. pk92r does not knowingly collect, process, or store personal data belonging to individuals under the age of 21. Age verification is performed as part of the registration process and before the first withdrawal is processed.
If pk92r discovers or has reasonable grounds to believe that personal data has been collected from an individual under the age of 21, that data will be deleted promptly, the associated account will be permanently closed, and any funds held in that account will be handled in accordance with our responsible gaming obligations. If you believe a minor has registered an account on pk92r, please contact [email protected] immediately.
pk92r may update this Privacy Policy from time to time to reflect changes in our data processing practices, the services we offer, or changes in applicable law. When material changes are made, pk92r will notify registered players via the email address on file at least 7 days before the changes take effect.
The current version of this Privacy Policy, along with its effective date, is always available at pk92r.net/privacy-policy. It is your responsibility to review the Privacy Policy periodically. Continued use of the pk92r platform after the effective date of any revision constitutes your acceptance of the updated policy.
For any questions, concerns, or requests relating to this Privacy Policy or to the personal data pk92r holds about you, please contact our Data Protection contact using the details below. pk92r will acknowledge your enquiry within 5 business days and resolve it within 30 days.
Data Protection Contact — pk92r
Email: [email protected]
Subject line: "Privacy Request – [Your Account Username]"
Response time: Within 5 business days (acknowledgement), 30 days (resolution)
If you are dissatisfied with pk92r's handling of a privacy request or believe your data rights have not been respected, you may escalate the matter through the dispute resolution mechanism available under our operating licence.
Play with Confidence
Now that you understand how pk92r handles your personal data, you can register and play knowing your information is encrypted, never sold, and held only for as long as required. Join over 500,000 Pakistani players on the platform built for them. 21+ only.
21+ only. Please gamble responsibly. See our Responsible Gaming page for self-exclusion tools and player support resources.